Don’t worry! All you have to do is contact us via email telling us your order number and the appropriate size that you are intended to order, and we will get to you and send a return for you!
Just scan the QR code on the product package to watch the online installation video before you start. We provide everything you need for installation (except your hands-just joking)
Of course not. According to our customers’ feedback, it’s sensitive to every touch as using the pristine screen. You will barely notice it.
Take it easy.
For air bubbles in the middle, just lift the edge of the screen protector to let the air out.
For air bubbles on the edge, push the air bubbles to the edge with your finger.
For air bubbles caused by dust, lift the edge and remove the dust with the “dust absorber”.
Wireless charging does create heat, but our wireless charger features air vents that effectively dissipate heat during charging. This protects your phone from overheating, offering you a safe charging experience.
First, please ensure your phone is Qi wireless-charging compatible. Second, please make sure the phone is aligned with the center of the charging pad. Please remove phone cases thicker than 5mm. If you have any questions about compatibility or alignment, please let us know so we can help you.
If your device supports fast charging, please use the QC 3.0 or PD power adapter to enable fast charging. Reducing your phone’s background applications may also improve charging speed.
Definitely NO. We strike a perfect balance between efficient protection and a slim profile. In fact, our cases only add minimal bulk to your phone.
No, our cases are slim enough to meet the requirements of wireless charging, so you can charge with the case on.
Our mobile phone case is made of advanced German Bayer anti-yellowing material, which will remain clean and fresh even after long-term use.